Customer Service, Call Center Basics, Banking, Cash Handling, Sales

Course description

This is an 8-week free training provided by Connecting for Children & Families and the NRI Academy and is perfect for anyone interested in working entry-level in sales, customer service, banking, call centers but it’s so much more because you’ll also receive work readiness skills. Participants will learn the components of a banking portfolio, basics of bank telling, handling cash transactions, understanding borrowing and financial assets, communications skills in person and via telephone, sales strategies, customer relationship management, and more.

NRI Career Academy is coordinating the course and providing the tools needed to help you succeeed. These include financial coaching, professional attire, career coaching, interviewing techniques and practice, job search and resume writing, and assistance with barriers to employment. A financial incentive of $1,000 is available for students who successfully complete the course. Laptops and internet access is provided as well.

CCF’s Workforce Development Program offers education and skill development to students seeking good jobs and enhancing their career paths. Job training, professional development, and ongoing workforce development classes are offered for high demand, high growth industries such as financial services (banking, call centers, bookkeeping), healthcare and food services.

Enroll

Get in touch with Connectiing for Children & Families to enroll:

  • 401-895-1953
  • nricareeracadmey@ccfcenter.org

Details

Eligibility
Adults 18+
GED/high school diploma
Job placement assistance
Yes
Cost

Stipend
$1,000 for students who successfully complete the course
Start
October 16, 2023
End
December 8, 2023
Length
2 months
Meeting times

Mondays through Fridays
9:00 a.m. to 4:00 p.m.

Offered by
Connecting for Children & Families

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